Patients & Visitors
In This Section
- Cheer Cards
- Empower3 Center for Health
- Financial Services
- Health Care Power of Attorney (pdf)
- I-Care Fund
- Lodging & Florists
- Medical Records
- Online Bill Pay
- Patient Access
- Patient & Consumer Health Portal
- Patient & Visitor Guide
- Patient Preregistration
- Patient Services
- Preoperative Health Questionnaire
- Prescription Drug Assistance
- Surgical Services Guide (pdf)
- Visiting Hours
View and print your records on line using our patient portal.
When picking up records, please bring photo identification so we can protect patient privacy and release information in accordance with federal and state laws.
To Obtain Your Own Medical Records:
Print out the consent to release of information form, and complete as many areas as you are able. Bring this completed form to the Medical Records department, and you can pick up your records. Calling in advance will speed this up, since we can have the information you need copied and ready to hand over.
To Obtain Records for Someone Other than Yourself:
The consent to release of information form must be completed and signed by the patient. The person picking up the records should be identified in the area called "Information to Be Released to" in the upper left corner. If the person is unable to sign, the reason should be indicated and the legal representative of the patient will need to sign, with the relationship indicated. For example: An adult child who has a durable health care power of attorney would sign and indicate "DPOA" in the area titled "Relationship to Patient." Individuals picking up records may be required to provide a copy of the document giving them the authority to sign on behalf of the patient.
To Obtain Records for a Minor:
Regardless of custodial arrangements, either parent may sign the authorization to obtain records of their child. The only exceptions are if: (1) a court issues an order limiting a parent's right to review a child's medical records; or (2) a parent has given up all parental rights. Unfortunately, stepparents cannot sign authorizations to obtain medical records for stepchildren.
To Obtain Records of a Deceased Patient:
The executor or administrator of a decedent's estate may obtain records if they provide a letter testamentary, a letter of administration or a "short certificate" showing that they are authorized to act as the personal representative of the decedent. Once the medical center has verified an executor's or administrator's status, they may sign an authorization for the release of records.
If there is no executor or administrator of the estate, a copy of the decedent's medical records will be provided to the decedent's next of kin who was responsible for the disposition of the decedent's remains. If it is unclear whether a next of kin was responsible for the disposition of the decedent's remains, the next of kin may be asked to provide documentation to that effect (for example, copies of documentation from a funeral home or crematory).
Many situations do not fit the above scenarios. Please allow time for investigation of applicable laws and regulations when requesting medical records.
Medical Records Department
Main Phone: 724.357.7038
To obtain records: 724.357.8196
Medical Record Pickup: 8 a.m. to 4:30 p.m. or by appointment.
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